Services

We are a focused consultancy and channel partner for leading edge technologies in the security, cloud, and data protection domains. We focus on building long-term relationships - your "Trusted IT Advisor" (gratis) for guidance, strategy, and support.

Hararei provides the following on-going services at no cost throughout the life of a customer’s product/cloud-service contract:

• Level 4 Support (i.e., back-up Customer’s level 2 - 3 support teams)
• New product updates and overviews
• Conduct assessments
• MIS Reporting
• Recommendations – configuration and policy
• Architecture and solutioning/design for Customer’s environment

Hararei stays engaged to ensure you get maximum value from your investment.

Starting with an assessment of the environment, we then work with the customer to identify and quantify the opportunities that will provide the greatest returns. We help to establish:

• Goals for IT simplification & optimization, and the target environments
• Disinvestment programs with clear understanding of financial impact (benefits!)
• Cloud Blueprint & Roadmaps
• Transformational Change Programs
• Mitigation/remediation plan for security risks

Assessments Approach

• Discover and Document — Collect and document information from subject-matter experts and existing documentation on current and planned technology solutions.
• Assess — Analyze and correlate current state infrastructure information. Identify gaps based on design principles and industry best practices.
• Present Findings & Recommendations — Provide strength and opportunity feedback on current state, and review recommendations to attain the next step rate improvements for operational maturity, price/performance, productivity, quality, and managing risk.